Tuesday, January 15, 2013

Get Your Cell Bill Just Right

Once upon a time, your family plan didn’t cost a fortune. Try these tactics to bring it back to bearable.
By Zain Asher-Ejiofor

You knew joining the smartphone revolution would have repercussions for your monthly budget. Now that your whole household is hooked up, however, the sum total of overages, surcharges and usage fees has probably caught you by surprise. The average individual’s mobile bill is up by 31% since 2009, to $71 a month, reports J.D. Power & Associates. And for a family of four who all have smartphones, the tab can easily top $200. Get your clan—and costs—in line with these tricks:

Put Your Kids On Hold
Teenagers in particular can bulk up the bill: A 2010 Nielsen survey found that the average U.S. teen sends or receives 3,339 texts a month. An unlimited texting plan can solve that particular problem. But if your child goes over on other allowances too, ask your carrier about parental controls. You can cap texts, minutes, megabytes of data, even the amount spent on apps. Once your child exceeds the limits, he or she is cut off until next month. You can also have phones blocked at certain times—say, during school hours. (Settings can be tweaked so your kid can call home or 911.) Most carriers charge $5 a month per line for controls, but if you pay more in overages, it may be worth the cost.

Don’t want to be so rigid? Set up text alerts to keep tabs on your teen’s usage, says Sascha Segan, cell-phone analyst at pcmag.com. When your kid’s near the limit, impose restrictions.

Dial Down Your Data Usage
Going over your data allowance on your own phone? Each megabyte of overage can add $10 to $30 per line. Avoid streaming content—think YouTube or online radio—over the cellular network, as this hogs bandwidth. Also, program your phone to switch from 3G to Wi-Fi when a hotspot is available (in the settings menu). And, when Web browsing on the go, use a site’s mobile version instead of the full version (type “m” in place of “www”). Finally, change e-mail settings from “push” to “manual” so you get new messages only when you refresh your inbox.

Call (or Text) for Free
Some 17% of cell-phone users go over their monthly minutes, reports validas.com, a site that helps consumers cut their mobile bills. Extend your talk time by using apps like Google+ Hangouts or Skype. “These video chats can use Wi-Fi to make calls, and they’re typically free when you call someone with the same app,” says Jessica Dolcort of tech site cnet.com. (Apple’s FaceTime works the same way, but only with other iPhone, iPad or Mac users.)

Similarly, for texting, WhatsApp and GroupMe allow you to transmit free messages across devices. You’ll have to get friends to install the app too—but once you do, your bill will be better for it.

Adapted from the April 2012 issue of
 Money. © 2012 Time Inc. All rights reserved. 

Susan S. Lewis, a Naperville financial services guru can help with all your financial concerns, take advantage of her expertise today.

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